Programs

Community Service Worker

Medical Office Assitant

Program Type:
Diploma

Completion:
Less than 1 year

Skills:
Graduates of this community service worker program in ontario are qualified to work in a wide variety of CSW settings and occupations. Job titles vary per location, but graduates are an integral part of many setting

Program Information

Admission Requirements
  • Excellent communication and interpersonal skills, and a strong commitment to confidentiality and integrity
  • Excellent organizational and time-management skills
  • Completion of the ‘Wonderlic’ Scholastic Level Equivalent test - with a score of 20 points or better
  • Successful completion of admissions interview and testing for adequate entry-level skills
  • Completion of Grade 12 or equivalent, and meet the minimum provincial age requirement
  • A good command of the English language (written and oral)
  • An adequate level of physical health to meet the requirements of the program and prospective employment
Program Highlights

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce.

A well-trained Community Service Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services. They assist clients to address personal and social problems.
This program provides students with:

Careers Opportunities

Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location, but graduates are an integral part of many healthcare settings, including:

  • Physicians’ Offices, Clinics, Mental Healthcare and Allied Health Care Centres
  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing

What Our Graduates Say

I have always had a passion for healthcare but never followed that path. The Health Unit Coordinator program at Academy of Learning College was excellent. It was easy to follow and very informative. I was so fortunate to find out about the program. I am so thankful to have had the opportunity to study. I now work at York Central Hospital.

M. R. Waweru

It has been a life changing experience. When I started I was unsure and afraid whether I could graduate. I came everyday and worked hard with the help and motivation of the staff I made it. When I started I was unsure and afraid of change and my ability whether I could actually learn and graduate. I came in everyday and worked hard and with the help and motivation of the instructors I made it. I would highly recommend Academy of Learning College to anyone who is thinking of a new career. I now work as a Community Service Worker at a Physiotherapy Clinic.

N. Miller

I want to thank Academy of Learning College for everything. I was very happy overall with the instructors, the staff members and the administrative staff. Everything about Academy of Learning College was amazing. They were always there for the students and I was able to get into a great career as a Personal Support Worker. I now work at Hawthorn Nursing Home. Thank god for AOLCC!

Florence W.


The Community Services Worker diploma at Academy of Learning Career College – Downsview Campus is offered from our North York campus on Finch Avenue West, in the heart of Downsview. Over about 38 weeks (roughly 900 hours of instruction) you train in case support, community resources and client advocacy, in a program registered under the Ontario Career Colleges Act, 2005. You may qualify for financial aid.

Career paths after the Community Services Worker program

This training can prepare you for work as a community services worker, social services assistant, and community outreach worker. The curriculum is built around the day-to-day skills those roles actually use, so you graduate with practice, not just theory.

Your campus in North York

The Downsview campus sits at Unit 112, 1280 Finch Avenue West, North York (Downsview), Toronto, ON M3J 3K6. Students join us from Downsview, the wider North York area and beyond, many while working or settling into a new city. Ask our admissions team how the Community Services Worker schedule can fit around your other commitments.

Frequently asked questions

What credential does the Community Services Worker program award?
A diploma from Academy of Learning Career College – Downsview Campus, a registered vocational program under the Ontario Career Colleges Act, 2005.
How many weeks does the Community Services Worker program take?
Roughly 38 weeks — about 900 instructional hours in total.
Do I need prior experience to apply?
No prior experience in the field is required. Admission needs Grade 12 (or equivalent) or Mature Student Status, working English, and an admission interview.
How do I get to the Downsview campus?
We are at Unit 112, 1280 Finch Avenue West, North York (Downsview), Toronto, ON M3J 3K6.
What kind of work can I do after Community Services Worker?
Graduates can be prepared for work as a community services worker, social services assistant, and community outreach worker.
How do I apply or find the next start date?
Send us a request for information or call the campus — admissions will confirm upcoming intake dates and take you through enrolment step by step. You may qualify for financial aid.

Last updated: September 2026