Programs

Medical Receptionist

Medical Receptionist

Program Type:
Diploma

Completion:
Less than 1 year

Skills:
Bookkeeping, Business Correspondence, Business Math, Business Writing, Customer Service, EHR, Billing and Coding, Medical Terminology, Medical Office Procedures, telephone Communication, Keyboarding, MS Office, Windows OS

Program Information

Admission Requirements

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.

An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Program Highlights

The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of Medical Receptionist skills to meet the demands of today’s business.

Students are required to take some elective courses from prescribed study areas. *This program is referred to as a Medical Receptionist/Secretary Diploma at some locations.


What Our Graduates Say

I have always had a passion for healthcare but never followed that path. The Health Unit Coordinator program at Academy of Learning College was excellent. It was easy to follow and very informative. I was so fortunate to find out about the program. I am so thankful to have had the opportunity to study. I now work at York Central Hospital.

M. R. Waweru

It has been a life changing experience. When I started I was unsure and afraid whether I could graduate. I came everyday and worked hard with the help and motivation of the staff I made it. When I started I was unsure and afraid of change and my ability whether I could actually learn and graduate. I came in everyday and worked hard and with the help and motivation of the instructors I made it. I would highly recommend Academy of Learning College to anyone who is thinking of a new career. I now work as a Medical Office Assistant at a Physiotherapy Clinic.

N. Miller

I want to thank Academy of Learning College for everything. I was very happy overall with the instructors, the staff members and the administrative staff. Everything about Academy of Learning College was amazing. They were always there for the students and I was able to get into a great career as a Personal Support Worker. I now work at Hawthorn Nursing Home. Thank god for AOLCC!

Florence W.


The Medical Receptionist diploma at Academy of Learning Career College – Downsview Campus is offered from our North York campus on Finch Avenue West, in the heart of Downsview. Over about 26 weeks (roughly 587 hours of instruction) you train in medical terminology, appointment scheduling and health-office software, in a program registered under the Ontario Career Colleges Act, 2005. You may qualify for financial aid.

Career paths after the Medical Receptionist program

This training can prepare you for work as a medical receptionist, clinic front-desk administrator, and patient scheduler. The curriculum is built around the day-to-day skills those roles actually use, so you graduate with practice, not just theory.

Your campus in North York

The Downsview campus sits at Unit 112, 1280 Finch Avenue West, North York (Downsview), Toronto, ON M3J 3K6. Students join us from Downsview, the wider North York area and beyond, many while working or settling into a new city. Ask our admissions team how the Medical Receptionist schedule can fit around your other commitments.

Frequently asked questions

What credential does the Medical Receptionist program award?
A diploma from Academy of Learning Career College – Downsview Campus, a registered vocational program under the Ontario Career Colleges Act, 2005.
How many weeks does the Medical Receptionist program take?
Roughly 26 weeks — about 587 instructional hours in total.
Do I need prior experience to apply?
No prior experience in the field is required. Admission needs Grade 12 (or equivalent) or Mature Student Status, working English, and an admission interview.
How do I get to the Downsview campus?
We are at Unit 112, 1280 Finch Avenue West, North York (Downsview), Toronto, ON M3J 3K6.
What kind of work can I do after Medical Receptionist?
Graduates can be prepared for work as a medical receptionist, clinic front-desk administrator, and patient scheduler.
How do I apply or find the next start date?
Send us a request for information or call the campus — admissions will confirm upcoming intake dates and take you through enrolment step by step. You may qualify for financial aid.

Last updated: September 2026